About Us

Our Mission

Our mission is to help small to mid size business optimize their business process.  Through systems and processes integration, every single touch point that is important to running a smooth e-commerce business will be evaluated, documented, tested and implemented with the goal of maximum efficiency.

The results of our work will enable businesses  to stop  wasting  time and energy, not only save money but thru efficiency and focus, increase revenue and profitability. In other words,  our goal is to  help you fulfill your Marketing Promises to your customers thru an optimized business process system.

Our service:

  1. Marketing Strategy & Planning
    • Product & Category development
    • Marketing system creation
      • Online Strategy
      • Offline Strategy
  2. Strategy and Organization Audit & Planning
  3. Strategy to Implementation Consultation
  4. Business Workflow & Process Design Improvement
  5. Ecommerce Site Usability Audit
  6. On Site Business Audit
  7. Ecommerce Site Re-design Planning
  8. Business Acquisition Feasibility Evaluation
  9. Selling your Business – Preparation for sale
    • Strategy & Planning
    • Maximizing sale amount/ROI
  10. Business Coaching

About Shirley Tan:

With more than 20 years retail/wholesale & e-commerce experience, Shirley Tan consult with eCommerce business owners on operating their e-commerce business profitably while maintaining their sanity!

She is  a speaker at eCommerce conferences & trade shows. Writes about eCommerce at PracticalEcommerce.com.

Founded AmericanBridal.com, grew ($500K to $6.5 Million with 30 full-time employees) & sold to TheKnot [NASDAQ: xoxo]. Also founded Rumors Inc. (wholesale / retail wedding supplies), grew (to $1.5 Million with 10 employees) & sold it profitably.

Past Business:

  • Alycat Design – Wholesale importer of bags and purses.
  • American Bridal Accessories – Under this umbrella, we operated 7 ecommerce business.
  • Rumors Inc – Wholesale/Jobber of home accessories and personalized gifts
  • Home Accent – A retailer of fine home accessories, decor and gifts.
  • Silk Accent – a San Francisco wholesale/retailer of Silk Flowers and Plants
  • Export Management – An purchasing agent company that help bring together construction material good supplier in the US and Guam.
  • Family hardware store on Guam

About You:

We believe that you are meant to succeed in business, and we’d like to help you get there. You can help us by keeping in touch, and connecting with us at Facebook.com/ecommercesystems fan page or Linkedin/in/shirleytan

Email me  today with your questions:  shirleytan@ecommercesystems.com


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